There is a class of legal software that survives not because anyone enjoys using it, but because removing it would cause immediate and measurable pain. Files stop lining up. Billing becomes unreliable. Compliance reporting breaks. People stop trusting the...
When I was a child, our local department store had a lady whose job was to operate the lift. She pressed the button for your floor. She announced the floor as the doors opened, even though the number was printed right there on the wall. As a child, I found this...
How to Implement AI in Your Firm On 20 August last year, a headline ran that the founder of Google’s generative AI team said don’t bother getting a law or medical degree, because AI will destroy both careers before you can graduate. You have heard the genre. AI will...
A luxury handbag is not primarily a functional object. Any bag will carry your things. The expensive one is bought to be seen with, admired, shown off. That is not a criticism. It is the point. I look at most legal search engines and I see the same thing. Bought to be...
I like technology. I like good engineering. I even like some legal tech products. What I do not like is most legal tech marketing. Not because it fails to generate clicks or demos. It clearly does that. I dislike it because it is often fundamentally misaligned with...
How to Succeed with an AI Wrapper (Part 2): Own the Ecosystem Copilot is not impressive right now. It is clunky, inconsistent, and often underwhelming compared to standalone models. Many early users try it once, decide it is worse than ChatGPT, and move on. That...
